Support

If you have bought our products and require technical support, please contact us. A representative will gladly assist you via online support.

Other Assistance
Placing an Order

1. Specifications and Product Inquiry
Tell us about your requirements and ask us for product details.

2. Order Confirmation
Confirm the following information, and we will send a Proforma Invoice for your reference.

Order Items:
Quantity:
Company Name:
Contact Person:
Address:
Telephone:
Sea port of Destination: (if need)
If you have not any import experience, please contact a sales consultant for assistance.

3. Payment
Please notify us after completing the payment transaction.

4. Delivery
We will send the goods as soon as we have received the payment. Sea shipping documents are sent through DHL. The tracking number is provided via e-mail.

5. Confirm the receipt of order
Notify us once the order has been received. Please ask us for assistance when you need help. Both remote support and real-time online support are available.